- Success Stories
- Why We're Fastest?
- Product Focus
- 'Soup to Nuts'
- Pricing
- Download Demo
- Photos
- Support Strategy
- Best Price
- Technology
- It's Easy (video)
- 12 Steps for FEMA Success
Fastest Input!
One customer converted 50k items into Evidence Tracker and performed a complete inventory within 6 months.
Customer Support
We offer 24/7 phone-in support. Because of a well designed product and documentation we are much like the ‘Maytag Repairman” commercial. We rarely get calls once a customer has gone through our “Hands on Training” workshop and watched the Training DVD.
Most customer questions are directed towards how best to accomplish their management objectives. Updates for the product are regularly posted on our web site. We respond promptly to all emails. Here is an example of what one customer has to say about our support:
"Thanks for offering to send us the file and instructions for the Asset Tracker Program given such short notice. I truly appreciate the prompt way you handle customer problems & concerns & don't send us through another "voice-mail hell" like the great majority of corporate vendor tech-support lines I have to call during the week.
Honestly, it's almost amazing you can call a phone number & get a live human being on the other end willing to help you use and enjoy something you bought from their company. You deserve a big thanks."
Much appreciated,
Timothy Hollie
